What we do

Privacy notice

Privacy notice for Farming in Protected Landscapes programme

We collect some of the following types of personal information about you in order to provide our services;

  • Name and home address or business details as appropriate
  • Email
  • Home or Work phone and mobile phone numbers
  • Equal opportunities – anonymous monitoring information
  • Images – photographs and videos for use in project reporting and promotion
  • Feedback and comments

The processing is necessary for us to perform a task in the public interest or for our official functions.

We also collect information in order to communicate with our volunteers, partners in the public, private and third sectors, contractors, and members of the public who have signed up for updates about our work, and occasionally we record the details of those who attend our events/ meetings for reporting and audit purposes.

We also collect and hold information about your business and any grants you receive through the Farming in Protected Landscapes programme in order to carry out our work.

Your data will be shared only where this is required for the delivery and monitoring of the Farming and Protected Landscapes programme. Details of grants may be shared through Freedom of Information requests, but personal data will be redacted.

The security of your personal information is important to us. The records we keep about you are secure and are confidential within the Council. The Council have a range of procedures, polices and systems to ensure that access to your records are controlled appropriately.

After we deliver a service to you, we have to keep your information as a business record of what was delivered. The type of service, and sometimes how it was funded, will determine how long we have to keep it.

At no time will your information be passed to organisations external to us and our partners for marketing or sales purposes or for any commercial use without your prior express consent.

Your Information Rights are set out in the law. Subject to some legal exceptions, you have the right to:

  • to have any inaccuracies corrected;
  • to have your personal data erased;
  • to place a restriction on our processing of your data;
  • to object to processing; and
  • to request your data to be ported (data portability)

If you wish to exercise your information rights, please contact our Data Protection Officer at DPO@durham.gov.uk or alternatively write to:

DPO,

Floor 4 Room 143-148,

Durham County Council

County Hall,

Durham.  DH1 5UF.

You also have the right to request a copy of the personal information council holds about you. To do this, you can apply on line or download an application form from the DCC website or you can contact the data protection team at dataprotection@durham.gov.uk

To learn more about these rights please see the ICO website.

Further Information

Our Data Protection Officer (DPO) provides help and guidance to make sure we apply the best standards to protecting your personal information.  If something goes wrong with your personal information, or you have questions about how we process your data, please contact our Data Protection Officer at DPO@durham.gov.uk  or by calling 03000 268050

If we have not been able to deal with your complaint, you can also contact the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone:         0303 123 1113 (local rate) or 01625 545 745
Fax:                        01625 524 510

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